Updated: September 2026
These Terms of Service (“Terms”) govern your access to and use of the services, streaming programs, products, software, mobile apps, and websites provided by Zygon, LLC, a Wyoming limited liability company, and its affiliates (“Zygon,” “we,” “us,” or “our”). This includes the Zygon Academy web application at zygonacademy.com, the Zygon mobile apps for iOS and Android, ZAIA (our AI coaching assistant), zygon.net, and our other websites and programs (together, the “Services”).
By accessing or using the Services, you agree to be bound by these Terms, our End-User License Agreement (EULA), and our Privacy Policy, which are incorporated into these Terms by reference. If you do not agree, do not use the Services.
You must be 18 years of age or older and capable of forming a binding contract to use the Services.
Some features require you to create an account (“Account”), either directly through the app or website or by signing in with a third-party provider such as Facebook, Google, or Apple. You agree to provide accurate, complete, and current information and to keep it up to date. If you do not, we may suspend or terminate your Account.
You are responsible for keeping your password confidential and for all activity that occurs under your Account, whether or not you authorized it. Notify us immediately at [email protected] if you suspect unauthorized use of your Account.
The Services offer programs for relaxation, meditation, mental training, and personal development, including audio programs, video courses, and AI-assisted coaching. Some content is free. Other content requires a paid Subscription or purchase.
Because our Services evolve over time, we may add, change, suspend, or discontinue any part of the Services at any time.
The Services are for educational and personal development purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or condition. They do not assess the state of your health and do not substitute for professional medical, psychological, or psychiatric care. Nothing in the Services creates a doctor-patient, therapist-client, or other professional relationship.
Not all Services are suitable for everyone. If you have epilepsy or a seizure disorder, a heart condition, a mental health condition, are pregnant, or have any other medical concern, consult a qualified healthcare provider before using audio, meditation, or brain-training programs.
Never use the Services while driving, operating machinery, or doing anything else that requires your full attention. You are solely responsible for your use of the Services and for any decisions you make based on them.
ZAIA and other AI coaching features generate responses using artificial intelligence. AI-generated content may be inaccurate, incomplete, or inappropriate for your circumstances, and it does not reflect the professional judgment of a licensed practitioner. You should independently evaluate any AI-generated content before relying on it.
ZAIA is not a crisis service. If you are in crisis or thinking about harming yourself or others, contact your local emergency number or a crisis line immediately. In the U.S., you can call or text 988.
How we handle your coaching conversations is described in our Privacy Policy.
Program and sender. Text messages under these Terms are sent by Zygon (Zygon, LLC).
What you will receive. By opting in, you agree to receive recurring text messages from Zygon. These may include account and security notifications, coaching and program reminders, updates about your Zygon Academy membership and ZAIA sessions, and occasional offers about Zygon programs. Message frequency varies.
How you opt in. You opt in by entering your mobile number and checking the SMS consent box on our website or app, or by texting a keyword we publish. Consent to receive text messages is not a condition of any purchase.
Message and data rates may apply. Your mobile carrier’s standard message and data rates may apply to messages you send and receive. Check your mobile plan for details.
How to opt out. You can cancel at any time by replying STOP to any message. We will send one message confirming that you have been unsubscribed, and you will receive no further text messages from us unless you opt in again. You may also opt out by emailing [email protected].
How to get help. Reply HELP to any message, email [email protected], or call 307-200-0604.
Carrier liability. Mobile carriers are not liable for delayed or undelivered messages.
Eligibility. You must be 18 or older and the account holder for the mobile number you provide, or have the account holder’s permission to enroll it.
Privacy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy at https://zygon.net/privacy-policy/.
Fees. Zygon offers Services you can purchase individually (“Products”) or as a monthly, yearly, or lifetime subscription (“Subscription”). Each purchase is a “Transaction.” Subscription features are described within the Services, and the amount due is shown to you before you place your order.
When you make a Transaction, you may be asked for payment information such as your card number, expiration date, and billing address (“Payment Information”). You represent that you have the legal right to use the payment method you provide. You authorize us and our third-party payment processors to process your Payment Information. That includes charging your card or your account with the app store where you obtained the app, such as the Apple App Store or Google Play (each an “App Provider”). You agree to pay all applicable fees and taxes, plus any additional charges your bank, card issuer, or App Provider may impose. You will receive a confirmation email once payment is processed.
Automatic renewal. Lifetime and other one-time purchases are charged when you place your order. Monthly and yearly Subscriptions renew automatically for the same period at the then-current price, and you will be charged at the start of each new period until you cancel. To avoid being charged for the next period, cancel at least 3 days before your renewal date. You can cancel anytime from the “My Account” page in the Zygon app or website. If you subscribed through an App Provider, you must cancel through that App Provider:
When you cancel, you keep access until the end of your current paid period.
Price changes. We may change Subscription pricing at any time. We will notify you in advance, and any change applies only to renewals after the notice. If you do not agree to the new price, you may cancel before your next renewal.
Refunds. Except where required by law or expressly stated in these Terms, all payments are non-refundable and non-transferable, and we do not offer full or prorated refunds for canceled Subscriptions or partial periods. Refunds for purchases made through an App Provider are handled by that App Provider under its own policies.
Billing disputes. If you have a concern about a charge, you agree to contact us first at [email protected] and make a reasonable attempt to resolve it with us before disputing the charge with your bank, card issuer, or App Provider.
Order refusal and verification. We may decline or cancel any order in our discretion, for example if your payment is declined or we suspect fraud. We may also ask for additional information to verify your identity. If we decline or cancel an order, you will not be charged, or we will refund the charge.
The Services and all content in them are owned by Zygon or our licensors and protected by intellectual property laws. That content includes audio programs, videos, text, courses, methods, software, graphics, logos, and trademarks. “Intellectual Property Rights” means all patent rights, copyrights, moral rights, rights of publicity, trademarks, trade dress, service marks, goodwill, trade secrets, and any other intellectual property rights that exist now or in the future, anywhere in the world, including all applications, registrations, renewals, and extensions.
Subject to these Terms and the EULA, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for your own personal, non-commercial use. These Terms do not transfer any ownership rights to you.
“Your Content” means anything you submit through the Services, including messages to ZAIA, notes, reflections, profile information, and feedback. You keep ownership of Your Content. You grant Zygon a non-exclusive, worldwide, royalty-free license to host, store, process, and transmit Your Content solely as needed to operate and provide the Services to you, as described in our Privacy Policy.
Ideas and feedback. If you send us comments, suggestions, or ideas about the Services (“Ideas”), you agree that we may use them freely, without compensation or obligation to you, and that submitting them creates no confidentiality obligation.
You agree not to:
We are not obligated to monitor the Services, but we may do so to operate them, enforce these Terms, and comply with the law. We may remove content or suspend access at any time without notice. We may also investigate violations and cooperate with law enforcement.
The Services may contain links to, or integrations with, third-party websites, sign-in providers, payment processors, and AI providers. We provide these for convenience and are not responsible for their content, products, services, or practices. Your use of third-party services is at your own risk and subject to their terms.
If you downloaded our app from the Apple App Store or Google Play, the following also applies. These Terms are between you and Zygon only, not the App Provider. The App Provider has no obligation to provide maintenance or support for the app. To the extent a warranty applies, if the app fails to conform to it, you may notify the App Provider, which may refund the purchase price. Otherwise, the App Provider has no other warranty obligation. The App Provider is not responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, consumer protection claims, or intellectual property infringement claims. You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you as they relate to the iOS app.
By you. You may stop using the Services at any time and cancel your Subscription as described in Section 6. To delete your Account and data, follow the instructions in our Privacy Policy.
By us. We may suspend or terminate your access to the Services at any time, for any reason, including violation of these Terms. If we terminate your Account for reasons other than your violation of these Terms, we will notify you by email, and any prepaid Subscription will remain active until the end of the current paid period.
Sections that by their nature should survive termination will survive, including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES, PRODUCTS, AND ALL CONTENT (INCLUDING AI-GENERATED CONTENT) ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. THIS INCLUDES ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR PRODUCE ANY PARTICULAR RESULT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ACCURATE, RELIABLE, COMPLETE, TIMELY, UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER ZYGON NOR ANY PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. THIS INCLUDES LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, AND THE COST OF SUBSTITUTE SERVICES. THIS APPLIES REGARDLESS OF THE LEGAL THEORY (WARRANTY, CONTRACT, TORT INCLUDING NEGLIGENCE, PRODUCT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
WE ARE NOT RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS TO OR USE OF THE SERVICES, YOUR ACCOUNT, OR THE INFORMATION IN IT.
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES DURING THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you. These limitations are a fundamental part of the agreement between you and Zygon.
You agree to defend, indemnify, and hold harmless Zygon and its members, managers, employees, contractors, and agents from any claims, liabilities, damages, losses, penalties, and expenses, including reasonable attorneys’ fees and the costs of litigation or arbitration, arising from:
Informal resolution first. Most concerns can be resolved quickly. Before filing any claim, you agree to contact us at [email protected] and give us 30 days to try to resolve the dispute informally.
Binding arbitration. If we cannot resolve a dispute informally, you and Zygon agree to resolve it through final and binding arbitration administered by JAMS under its Comprehensive Arbitration Rules and Procedures. If the total amount of claims and counterclaims is less than $250,000, JAMS’s Streamlined Arbitration Rules and Procedures will apply. For consumer disputes, JAMS’s Consumer Arbitration Minimum Standards, including its rules on fees, will also apply. A single arbitrator will hear the dispute. The arbitration may be conducted by video conference or, if an in-person hearing is required, in the county where you live or another mutually agreed location.
Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may also seek injunctive relief in court to protect its intellectual property rights.
Class action waiver. You and Zygon agree that disputes will be resolved only on an individual basis. Neither of you may bring a claim as a plaintiff or class member in any class, consolidated, or representative action or arbitration.
Time limit. Any claim relating to the Services or these Terms must be filed within one (1) year after the cause of action accrues, or it is permanently barred.
These Terms are governed by the laws of the State of Wyoming and applicable U.S. federal law, including the Federal Arbitration Act, without regard to conflict-of-law principles. For any matter not subject to arbitration, you consent to the jurisdiction of the state and federal courts located in Wyoming.
We are not liable for any failure or delay in performance caused by events beyond our reasonable control (“Force Majeure Events”). These include earthquake, flood, fire, storm, natural disaster, act of God or of the public enemy, epidemic or pandemic, action of a court or public authority, change in law, war, terrorism, armed conflict, labor dispute, and failure of internet, hosting, or telecommunications providers. If a Force Majeure Event continues for more than 60 days in total, we may terminate the Services without liability.
We may revise these Terms from time to time and will post the current version on our website with an updated date. If a change is material, we will make reasonable efforts to notify you by email or through the Services before it takes effect. By continuing to use the Services after revised Terms take effect, you agree to them. If you do not agree, you must stop using the Services and cancel any Subscription.
Entire agreement. These Terms, the EULA, and our Privacy Policy are the entire agreement between you and Zygon regarding the Services. They supersede all prior agreements and understandings. Except as provided in Section 11, these Terms create no third-party beneficiary rights.
Severability. If any provision is found invalid or unenforceable, it will be enforced to the maximum extent permissible, and the remaining provisions will remain in full effect.
No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later. A waiver is effective only if in writing and signed by an authorized representative of Zygon.
Assignment. You may not assign or transfer these Terms without our prior written consent. We will not unreasonably withhold consent. Any attempted assignment without consent is void. Zygon may assign these Terms freely, including to a successor in any merger, acquisition, or sale of assets.
Notices. We may provide notices to you by email or by posting them in the Services. Email notices are deemed received on the date sent.
Electronic communications. You consent to receive communications from us electronically and agree that electronic agreements, notices, and disclosures satisfy any legal requirement that they be in writing.
Questions about these Terms or the Services:
Zygon, LLC
30 N. Gould St., Ste R
Sheridan, WY 82801 USA
Email: [email protected]
Phone: 307-200-0604